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Zelle®

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Introducing Zelle® – a fast, safe and free1 way to send money to friends, family and other people you trust, regardless of where they bank1. Whether you’re paying rent, gifting money, or splitting the cost of a bill, Zelle® has you covered.

Fast

Send money directly from your account to theirs — typically in minutes1.

Safe

Use Zelle® within the app you already trust. No account numbers are shared.

Free1

There are no fees to send money with Zelle®.

What is Zelle®?

Download the UFirst Credit Union App

App Store

Google Play

Enroll today and send money to friends and family:

1
Log into the UFirst Credit Union app.
2
Select "Send Money with Zelle®".
3
Enroll your U.S. mobile number or email address.
4
You’re ready to start sending and receiving money with Zelle®.

 

Zelle® Frequently Asked Questions

 

What is Zelle®?

Zelle® is a fast, safe and easy way to send money directly between almost any bank or credit union account in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank1.

How do I use Zelle®?

You can send, request, or receive money with Zelle®. To get started, log into UFirst Credit Union's mobile app and select “Send Money with Zelle®”. Following the prompts, enter the information requested, accept the terms and conditions, and you’re ready to start sending and receiving with Zelle®.

To send money using Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes1.

To request money using Zelle®, choose “Request,” select the individual from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”2. If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile phone number.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your UFirst Credit Union account, typically within minutes1.

How do I get started?

It’s easy — Zelle® is already available within the UFirst Credit Union mobile app! Check our app and follow a few simple steps to enroll with Zelle® today.

What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union.

If you would like to move your email address or U.S. mobile phone number from the financial institution where you initially enrolled with Zelle®, simply click "Transfer" when prompted during the Zelle® enrollment process and confirm your desired changes.

Once you transfer your email address or U.S. mobile phone number, it will be connected to your bank account at the financial institution you selected and you can start sending and receiving money with Zelle® right away.

How does Zelle® work?

When you enroll with Zelle® through your UFirst Credit Union app, your name, the name of your bank/credit union, and the email address or U.S. mobile number you enrolled is shared with Zelle® (no sensitive account details are shared – those stay with UFirst Credit Union). When someone sends money to your enrolled email address or U.S. mobile phone number, Zelle® looks up the email address or mobile number in its “directory” and notifies UFirst Credit Union of the incoming payment. UFirst Credit Union then directs the payment into your UFirst Credit Union account, all while keeping your sensitive account details priva